Intune is bundled in Business Premium and E3/E5 but rarely configured beyond basic enrollment. Device compliance policies are the connective tissue that makes Conditional Access actually enforce. Here is the practitioner setup.
Microsoft Intune ships in Microsoft 365 Business Premium and in E3/E5, and in most Texas SMB tenants it is doing perhaps 10% of what it was licensed to do — basic enrollment, maybe a PIN policy, and nothing else. The capability that actually matters for security posture is device compliance policy, and it is almost universally underconfigured.
Device compliance is the connective tissue that makes Conditional Access enforce something real. Without it, "require a compliant device" is a policy that every device trivially satisfies. This is the practitioner setup guide.
Conditional Access can require a "compliant device" before granting access to Microsoft 365, Salesforce, or any SAML/OIDC app. But "compliant" means exactly whatever your Intune compliance policy says it means. If you never authored a meaningful policy, a jailbroken phone with no passcode and a three-year-old OS is "compliant." The Conditional Access rule looks impressive in the portal and enforces nothing.
A defensible Windows compliance policy for a Texas SMB:
This is the single most valuable compliance setting and the one most often missed. When you connect Defender for Endpoint to Intune (Endpoint security → Microsoft Defender for Endpoint → enable the connector), a device's active threat risk score becomes a compliance input. A workstation with an active detected threat automatically flips to non-compliant, which automatically revokes its Conditional Access, which automatically cuts it off from M365 and connected SaaS — before an analyst touches it. Detection becomes containment with no human in the loop.
For employee-owned phones, full device enrollment is often resisted and legally fraught. The right pattern is App Protection Policies (APP / MAM) — containerized control over the Microsoft 365 apps only. You can require encryption of work data, block copy-paste to personal apps, require a PIN to open Outlook, and remotely wipe only the work container — without managing the employee's personal device. Conditional Access can require an approved client app + app protection policy as an alternative to full device compliance for BYOD scenarios.
If you have Business Premium or E3/E5, you already own Intune. The highest-leverage first step is authoring a real Windows compliance policy with the Defender for Endpoint risk integration enabled, deployed in report-only mode. For the broader tenant program see M365 managed services and the Defender family decision guide.
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