SharePoint Troubleshooting and Best Practices: A Complete Guide for Small Business Teams

OneDrive is your personal cloud storage. SharePoint is shared team storage. OneDrive for Business syncs files from SharePoint to your computer. Use OneDrive for personal work-in-progress files, use SharePoint for files that need team access.

Could not sync this library

Check file path length (400 character limit), reset OneDrive sync, verify no unsupported characters in file names, and ensure sufficient storage space. To reset OneDrive: Press Windows + R, type %localappdata%/Microsoft/OneDrive/onedrive.exe /reset

Sync Pending Forever

Pause and resume sync via OneDrive system tray icon. Check network connection and disconnect VPN if needed. Clear OneDrive cache by closing OneDrive and deleting contents of %localappdata%/Microsoft/OneDrive/settings.

Use Groups instead of individual permissions. Standard levels: Full Control (site owners only), Edit (can add, edit, delete), Contribute (can add and edit but not delete), Read (view only). Common mistake: giving everyone Full Control.

Use Metadata Instead of Folders. Keep folder structures shallow (no more than 3-4 levels). Enable Versioning on All Libraries. Set up regular access reviews quarterly and remove departed employees immediately.

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