Predictable Monthly IT Costs

Flat-Rate IT Support

All-inclusive IT support with predictable monthly pricing and no surprise bills. Houston, The Woodlands, Spring, Conroe, Katy, and Cypress businesses get comprehensive coverage with flexible plans that scale with your needs.

SOC 2 Compliant
24/7 Support
15+ Years Experience

What We Offer

Comprehensive solutions tailored for Houston-area businesses

Predictable Monthly Pricing

All-inclusive flat-rate IT support with no surprise bills or hidden fees. Houston businesses budget confidently with fixed monthly costs.

Prompt Response Times

Fast response to all IT issues with guaranteed service levels. The Woodlands businesses get the attention they need when problems arise.

Remote & On-Site Support

Comprehensive support delivered remotely or on-site as needed. Spring businesses get flexible IT assistance however works best.

Co-Managed IT Teams

Work alongside your existing IT staff to fill gaps and extend capabilities. Conroe businesses augment their teams without full-time hiring.

Proactive Security & Monitoring

Continuous monitoring and proactive maintenance keep systems secure and running smoothly. Katy businesses prevent issues before they disrupt operations.

Scalable Support Plans

Flexible hourly blocks and client-based billing that scales with your business. Cypress companies adjust coverage as needs evolve.

Why Choose LayerLogix?

Serving businesses throughout the Greater Houston area including Houston, The Woodlands, Spring, Conroe, Katy, Cypress.

No Surprise Bills

Flat-rate pricing eliminates unexpected IT expenses. Houston businesses know exactly what they pay each month.

Comprehensive Coverage

All-inclusive support covers everything from help desk to infrastructure management. The Woodlands companies get complete IT care.

Seamless Co-Management

Our team integrates with your existing IT staff for unified support. Spring businesses extend capabilities without disruption.

Flexible Service Blocks

Choose hourly blocks that match your needs. Conroe businesses pay for the level of support that makes sense.

Reduced Downtime

Proactive monitoring and fast response minimize disruptions. Katy companies maintain productivity with reliable IT support.

Our Process

1
Initial IT environment assessment
2
Current cost and coverage analysis
3
Custom flat-rate plan development
4
Service level agreement definition
5
Onboarding and system integration
6
Proactive monitoring deployment
7
Ongoing support and maintenance
8
Quarterly review and optimization

Frequently Asked Questions

What does flat-rate IT support include?
Our flat-rate plans include help desk support, remote and on-site assistance, proactive monitoring, security management, and system maintenance. Houston businesses get all-inclusive IT coverage for one predictable monthly fee.
How is flat-rate IT different from break-fix support?
Break-fix charges per incident with unpredictable costs. Flat-rate IT provides comprehensive coverage for a fixed monthly fee, including proactive maintenance that prevents many issues. The Woodlands businesses save money and avoid surprises.
Can you work alongside our existing IT team?
Yes, our co-managed IT model integrates seamlessly with your in-house staff. We fill gaps, provide after-hours coverage, and extend your team's capabilities without replacing them. Call us at 888.792.8080 to discuss co-managed options.
How quickly do you respond to support requests?
Response times are defined in your service level agreement. Most issues receive initial response within 15 minutes, with critical issues prioritized for immediate attention. Spring businesses get prompt, reliable support.
Can we adjust our plan as our business grows?
Absolutely. Our flexible hourly blocks and client-based billing scale with your business. Conroe companies easily adjust their coverage level as needs change without long-term lock-in.

Ready to Get Started?

Contact LayerLogix today for a free consultation. We serve businesses throughout Houston, The Woodlands, Spring, and the surrounding Greater Houston area.