What if our client and their spouse share an email account?▼
Don’t use it. Help the client create a new email account on a device the spouse can’t access, with a password and MFA only they know, and record it as the agreed contact method in your file. Better still, move privileged communication into your secure client portal. Avoid texts if the phone plan or cloud backup is shared, since messages can sync to other devices. We build those steps into your intake checklist so every attorney handles it the same way.
A client thinks their spouse installed stalkerware. What should we do?▼
Take it seriously and move carefully. Removing a monitoring app or tracker can alert the person watching and escalate risk, so safety planning comes first, often with a domestic violence advocate. Meanwhile, avoid communicating through the suspect device. We provide a client guide covering warning signs, reviewing account access and location sharing, and when a specialist should examine the device. Evidence questions and protective order strategy are yours as counsel; we keep the technical advice practical and safe.
Which ethics rules cover how we protect client information?▼
ABA Model Rule 1.6(c) requires reasonable efforts to prevent unauthorized disclosure of client information, and Comment 8 to Rule 1.1 expects lawyers to understand the benefits and risks of relevant technology. ABA Formal Opinion 477R explains that what’s reasonable depends on the sensitivity of the information, which in family law is often very high. Your state’s version of the rules controls. We provide the controls and documentation that support your reasonable-efforts analysis.
How should we exchange financial discovery with opposing counsel?▼
Use encrypted channels with access controls rather than plain email attachments. Options include encrypted email, a restricted file-sharing link that expires, or a shared folder limited to named recipients. Each exchange should be logged so you can show what was produced and when. We configure the tools, set data loss prevention rules that flag account numbers and SSNs in outgoing mail, and train staff on which method fits which situation.
Do you support small family law practices?▼
Yes. Many family law firms run a few attorneys and paralegals, and the core needs are the same at any size: a secure client channel, MFA on email and case management, managed laptops, backups and a sensible offboarding process. We scale the setup to your firm and handle support remotely from U.S.-based engineers, with hands-on visits near our offices or through a vetted local technician directed by our team. Most small firms start with the portal and MFA.
Can you help if the opposing party gets into our client’s accounts?▼
We can help your client regain control of their own accounts by changing passwords from a safe device, enabling MFA, signing out other sessions and reviewing connected devices and recovery options. We document what we observed in plain language. We don’t perform digital forensics for evidentiary purposes in litigation; if you need findings for court, we’ll recommend you engage a qualified forensic examiner and preserve evidence before anything is changed.
Do you provide Family Law Firms IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers family law firms IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Family Law Firms IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.