Can you set up SecureDrop for our newsroom?▼
We can help you plan and maintain it, working within the Freedom of the Press Foundation's documentation and requirements, which include dedicated hardware and specific operating procedures. Some newsrooms find a simpler setup, like a dedicated Signal number and a protected tips mailbox, fits their size better. We'll walk through the options with your editors. Once a channel is running, we keep it patched, document how editors check it and make sure only the right people can reach it.
Will your engineers see our unpublished stories or sources?▼
We design our access so we don't need to. Our engineers manage devices, accounts and systems, not the content inside them, and we can keep tip channels and sensitive story folders under your newsroom's sole control. Administrative actions we take are logged. If your editors want an even stricter setup for an investigation, such as separate encrypted storage that only the reporting team can open, we'll build it and stay out of it.
Someone published a fake story through our CMS. What now?▼
Take the story down, then lock the account that published it and reset its password and sessions. Check publishing logs for other changes the same account made and look at whether other accounts show unusual logins. We help with that investigation, tighten CMS access with SSO and MFA and limit who can publish directly. Your editors decide how to explain it to readers, and counsel should weigh in if the fake content harms someone.
How do we keep the site up on election night?▼
Prepare weeks ahead. We review your hosting with your CMS vendor, confirm the site sits behind a CDN with DDoS protection and tune caching so live results pages update without hammering the server. We run a load check where your host allows it and set up monitoring with alerts during the event. We also plan a fallback, such as a lightweight live page that's easy to serve, and agree on who calls whom if something breaks.
Our reporters travel internationally. What should they know?▼
Assume devices may be inspected at borders. Before a trip, we help reporters travel with a clean laptop or phone that holds only what they need, with notes synced to managed cloud storage rather than stored locally. Devices are encrypted and protected with strong passcodes. We cover what to do if a device is taken or returned after being out of their sight. Legal questions about border searches belong with your counsel and press freedom organizations.
We depend on freelancers and stringers. How do we manage their access?▼
Give them only what each assignment needs. Freelancers get CMS contributor roles that let them draft but not publish, shared folders limited to their stories and accounts with MFA. Access gets reviewed regularly and removed when a contributor stops working with you. If they file from personal devices, we keep sensitive material in managed cloud storage instead of email attachments. That way a freelancer's compromised password can't publish anything or reach your archive.
Do you provide Newspapers & Digital News Outlets IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers newspapers & digital news outlets IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Newspapers & Digital News Outlets IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.