What’s the best way to stop direct deposit fraud?▼
Layer controls at the moment of change. Turn on alerts for every bank account change in your payroll platform, require MFA for employee self-service where the platform supports it, and verify HR-submitted change requests through a known contact rather than replying to the email. Some providers also hold or flag changes made just before a pay date, or notify the employee at their prior contact information. We help you design a policy that balances fraud prevention against the real need for employees to update accounts.
Do Nacha rules affect us as a payroll provider?▼
If you originate ACH entries on behalf of clients through your own bank relationship, you’re typically a Third-Party Sender under the Nacha Operating Rules. That carries obligations such as registration through your bank, a risk assessment, data security requirements for protected information, and newer requirements around monitoring for fraudulent payments. Your bank and counsel define exactly what applies to you. We supply the technical controls and documentation behind your risk assessment and data security obligations.
Can you help us get a SOC 1 or SOC 2 report?▼
We can help you prepare. A CPA firm issues SOC reports, and our role is the IT side: access management, change control, backup and recovery, monitoring, vendor management and incident response, with evidence collected throughout the audit period. We’ll help you build controls that are SOC 2 aligned and support the IT general controls in a SOC 1 report. We don’t certify anything ourselves, and we won’t describe your environment as audited until your CPA firm says so.
How should we handle client requests for employee data?▼
Assume an unexpected request for bulk employee data, like a W-2 export or census file, could be an impersonation attempt until confirmed. Verify by phone using contact details already on file, and deliver data only through your platform’s reporting tools or a secure portal, never as an email attachment. We set up filtering for look-alike client domains, data loss prevention rules that flag outgoing SSNs, and training before W-2 season when these requests spike.
Our payroll platform is cloud-hosted. What do you actually secure?▼
Your platform vendor secures their infrastructure, but your staff identities, laptops, email, file shares, bank portal access and the ACH files you handle are yours. So are the processes around deposit changes and client administrator access. Most payroll-firm incidents start with a phished staff member, a compromised client admin or a spoofed email, not a breach of the platform itself. We focus on those layers and coordinate with your vendor on features like MFA enforcement and audit logs.
What happens if a pay run goes to the wrong accounts?▼
Speed matters. Contact your originating bank immediately about reversal or recall options, and notify affected clients. On our side, we contain any compromised accounts, check how the change was made, preserve logs and document the timeline. Your leadership and counsel decide on client and employee communications and any notification obligations, and we give them the technical facts. Afterward, we close the gap that allowed the change so it doesn’t repeat.
Do you provide Payroll Service Providers IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers payroll service providers IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Payroll Service Providers IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.