Does PCI DSS really apply to a small FBO?▼
Yes. Any business that accepts card payments agrees to follow PCI DSS through its merchant agreement, and fuel sales mean you process a lot of cards. Smaller merchants usually complete a self-assessment questionnaire rather than a full audit, but the security requirements still apply. Which questionnaire fits depends on how your terminals and network are set up. Point-to-point encryption and good network isolation can shrink your scope considerably, and we help you document that accurately.
Can guests on our Wi-Fi really reach our card terminals?▼
On many FBO networks, yes. When the lounge Wi-Fi, cameras, office PCs and card terminals all share one network, a compromised passenger laptop or a curious visitor can scan for devices and find payment equipment. We separate guest traffic so it reaches only the internet, put payment systems in their own zone with strict firewall rules, and turn on client isolation so guests can’t see each other either. That’s one of the first fixes we make.
Do you service the fuel pumps or self-serve hardware?▼
No. Fuel dispensing, metering and the kiosk hardware belong to the fuel equipment manufacturer and your fuel service provider. We handle the network path and payment side: isolating kiosks on their own segment, securing remote management access, monitoring connectivity and coordinating firmware updates with the manufacturer. When a kiosk misbehaves, we can tell you quickly whether it’s a network problem we fix or a hardware problem for the equipment vendor.
How do you work with our FBO software vendor?▼
We act as your IT contact. The vendor supports the application itself; we handle the PCs and tablets that run it, user accounts, printers, integrations with accounting and fuel supplier programs, plus backups of locally stored data. When the vendor needs remote access, we grant it through a controlled session and remove it afterward. We also schedule updates outside your busiest windows so a release doesn’t surprise the desk on a heavy day.
What about tenants who share our hangar network?▼
Tenant connections are common and risky. A based flight department’s laptops or a maintenance shop’s equipment shouldn’t share a network with your billing system or card terminals. We give tenants their own isolated network or VLAN with internet access and nothing else, unless you deliberately allow a specific service. That arrangement protects you, protects them, and gives you a simple answer if a tenant ever has a security incident of their own.
Can you support FBOs at airports far from your offices?▼
Yes. Network monitoring, workstation management, email security and PCI documentation all happen remotely, so we support FBOs at airports across the country. When a hangar needs new cabling, a failed access point or a firewall install, our engineers handle it locally near our offices or direct a vetted local technician on site while they stay on the call and verify the work. You get one help desk for every location.
Do you provide Aviation FBOs IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers aviation fbos IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Aviation FBOs IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.