Why can’t guest Wi-Fi share a network with our POS?▼
Because anyone on the same network can try to reach the devices on it. A guest with a compromised laptop, or someone poking around on purpose, could probe your POS terminals, office PC and cameras. It also drags your guest network into PCI DSS scope. Separate segments let guests browse while the POS, office and brewhouse stay invisible to them. Most business-grade access points can broadcast multiple networks from the same hardware, so it rarely means a lot of new equipment.
What TTB records should we be backing up?▼
Breweries operate under TTB regulations in 27 CFR Part 25, which require records of production, transfers, removals and inventory that support your Brewer’s Report of Operations and federal excise tax returns. Most of that lives in your brewery software, with supporting documents in accounting and shared folders. We back up exports from your brewery platform along with accounting data and supporting files, so a lost account, platform issue or crashed laptop doesn’t leave you rebuilding records before a filing. Your accountant decides what the reports need to show.
Our POS is cloud-based. Do we still need network work?▼
Yes. Cloud POS still runs on terminals, handhelds, printers and card readers connected to your local network, and if that network fails, orders and payments stop. Many cloud POS systems have an offline mode, but it has limits you don’t want to test on a Saturday. Reliable Wi-Fi coverage, a separate POS segment and cellular failover keep things working. We also make sure staff have individual logins and that manager permissions aren’t shared across the whole team.
Our brewery Instagram got hacked. Can you help?▼
Yes. First, we help you regain control through the platform’s recovery process, change passwords on any accounts that shared them and check the email account tied to the profile, since that’s often where the takeover started. Then we lock things down: a password manager, MFA on every account, recovery options you control and a clean list of who has access. If the attacker sent messages to followers or distributors, we help you draft a short heads-up so people know to ignore them.
Do you work on our brewhouse automation or canning line?▼
Not inside the equipment. Brewhouse controls, canning lines and glycol systems belong to their manufacturers and your brewers, and changes there should come from the vendor. What we do is find any remote access those vendors installed, move it to a controlled, on-demand connection and keep that equipment on its own network segment, away from POS and office systems. If a vendor needs to connect for troubleshooting, we open the session for them and close it when they’re done.
What if the internet goes down during a big release?▼
With cellular failover in place, your network switches to a backup connection automatically and the POS keeps processing payments. We monitor the primary and backup links so we know when failover kicks in, and we help you get your internet provider moving on the outage. Our team works business hours, with after-hours emergency response for active security incidents. For planned events like anniversary parties and bottle releases, we check the network ahead of time so surprises are less likely.
Do you provide Breweries IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers breweries IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Breweries IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.