Do you perform forensic collections or testify about them?▼
No. Forensic collection, analysis and expert testimony belong to qualified examiners, whether on your staff or outside specialists. We run the IT and security that surrounds that work: the evidence room controls, encrypted storage, custody logging systems, processing infrastructure, review platform access and production delivery. Keeping those roles separate also keeps your examiners’ testimony cleaner, because the infrastructure they rely on is documented and maintained independently. When an examiner needs a new workstation, storage or network change, we build it to their spec.
How do we let contract reviewers work remotely without data leaving our control?▼
Deliver the review platform through a managed virtual desktop or a company device locked to it. Reviewers see and code documents, but copying, downloading, printing and screenshots are blocked or logged, and screens can carry a watermark with their name. Conditional access checks device health and location. When the project ends, we disable the account and the virtual desktop, and there’s nothing to recover from their home computer. Reviewers also get a quick, predictable onboarding instead of a shipped laptop and a long setup call.
Our Relativity environment is full of old workspaces. Where do we start?▼
Start with access, not storage. We pull a list of every active user and every workspace, match them to open matters and protective order tiers, and disable anyone without a current assignment. Then we work with your project managers and clients to archive or destroy closed matters according to their instructions. Once the cleanup is done, automatic expiration on new workspace assignments keeps it from piling up again. Storage costs usually drop as a side effect, which helps make the case internally.
What should happen if a production goes to the wrong recipient?▼
Act quickly. Disable the transfer link or account, check the download logs to see whether files were accessed, and tell the responsible attorney right away so they can send a clawback or sequestration request under the protective order and any FRE 502(d) order in place. Legal decisions belong to counsel. We then review what failed and tighten the gate, usually with a required second-person check and per-recipient accounts. The fix is usually small, and it matters most on deadline nights.
We process data containing medical records. Does HIPAA apply to us?▼
It can. If you handle protected health information on behalf of a healthcare client or their counsel under a business associate agreement, the HIPAA Security Rule applies to that data. Even without a BAA, protective orders often require similar safeguards. We help you identify matters with health data, apply stricter access and logging to those workspaces and document safeguards that support HIPAA requirements for clients who ask. Health data in a mixed production also gets flagged so reviewers know to treat it with extra care.
Can you help us answer law firm security questionnaires?▼
Yes. eDiscovery vendor questionnaires go deep: encryption, reviewer controls, admin access, logging, data destruction, incident response, subcontractors and physical security. We help you put the controls in place, maintain an evidence library and draft accurate technical answers your leadership signs off on. If you’re pursuing SOC 2, we help you build controls that are SOC 2 aligned and support your auditor’s requests without overstating anything. Honest answers age better than optimistic ones when a client audits you later.
Do you provide eDiscovery & Litigation Support IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers ediscovery & litigation support IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does eDiscovery & Litigation Support IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.