Can you support Trimble, Carlson and Civil 3D?▼
Yes, on the IT side. We install and update the software, manage licensing servers and accounts, spec workstations that run it well, and make sure files move smoothly between field processing and drafting. Application-specific questions, like coordinate system setup or styles in Civil 3D, are usually best handled by the software reseller or your own CAD lead, and we work alongside them when a problem crosses into IT territory, such as network licensing or file performance.
How should we back up decades of survey records?▼
In layers. Active and archived projects live on protected storage with version history, so accidental deletions and overwrites are easy to undo. A local backup handles fast restores of individual files. An immutable off-site copy protects against ransomware and disasters, because it can't be altered or deleted for a set period. We also scan and organize older paper records if you're digitizing them. Then we test restoring an old project on a schedule, since backups nobody has tested tend to fail when you finally need them.
What do you do about digital seals?▼
We treat seal images and signing certificates as the licensed surveyor's property. They move from shared folders into restricted storage that only the surveyor's account can reach, protected with MFA. Where your signing tools support it, we tie certificates to the surveyor's identity so they can't simply be copied and reused. We log access. How a seal must be applied, and what counts as a valid digital signature, is set by your state licensing board, and we configure systems to support whatever process your RPLS follows.
Our drone and scanner data is eating all our storage. What can we do?▼
Most firms keep everything on fast storage forever, which gets expensive and slow. We set up tiers: active projects on fast local or network storage, completed projects moved automatically to cheaper archive storage, and raw imagery retained according to a policy you choose. We also make sure the processing workstations have fast local scratch space for photogrammetry and point cloud work. The result is faster performance on current jobs and a storage bill that grows more slowly.
Do you support crews out in the field?▼
Yes. We help with data collector sync issues, field laptops and tablets, mobile hotspots and the accounts crews use for vendor cloud services. Issues with GNSS receivers or total station hardware belong with your equipment dealer, and we coordinate with them when sync or connectivity overlaps. We can remotely manage field laptops so they're updated and encrypted, and if a device is lost, we can lock or wipe it. Most field support happens over the phone and remote sessions during business hours.
Does a surveying firm really get targeted by hackers?▼
Yes, mostly by opportunistic attacks rather than targeted ones. Ransomware hits whatever it can reach, and survey firms often have a single server with no off-site backup, which makes them likely to pay. Payment fraud is also common because firms work with title companies, builders and lenders who exchange invoices constantly. The controls that stop most of this are straightforward: MFA, email filtering, patched systems, immutable backups and a callback rule for payment changes. We put those in first, then build from there.
Do you provide Land Surveying Firms IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers land surveying firms IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Land Surveying Firms IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.