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Lot rent, home sales and utility billing protected at every community you own.

Manufactured Housing Communities IT Services

Manufactured housing communities usually run on a one- or two-person office, a manager who wears every hat and a property management login that gets shared because there's nobody else to cover the desk.

SOC 2 Aligned
Responsive Support
20+ Years Experience

At a glance

That office holds lease files, background checks, home sale contracts, title paperwork and submetered utility bills, and it often sits at the edge of town on a single internet line.

We set up named accounts and MFA on your rent platform, managed office PCs, backups for home sale and title records, safer payment handling for lot rent and a clean network for gate and camera systems.

We support community owners and operators in Texas and nationwide, from a single park to a multi-state portfolio run by a small regional team.

IT that keeps lot rent posting, title files safe, the office online.

Rent collection, home sales paperwork and utility billing kept running from small community offices with very few hands.

Manufactured housing

A big community run from a tiny office

A community manager might collect lot rent, read water meters, show a home for sale, handle a resident dispute and call a plumber, all before lunch. The office PC holds the rent ledger, the home inventory, title copies and every resident's application. When that one machine or that one internet line goes down, the whole community feels it.

01 · The pressure

Rent day, meter reads and a home sale closing

Early in the month, residents drop off money orders, pay through the portal or ask about a late fee. The manager posts submeter readings so water and sewer charges land on the right statement. A community-owned home is under contract, and the buyer's application, title work and possibly financing paperwork all pass through the same desk. If the rent platform locks out the only person who knows the password, deposits stop and the regional office starts calling.

  • Lot rent and utility charges posted monthly
  • Home sale and title files kept on site
  • One manager covering most office duties

02 · How it breaks

A shared password and a fake home buyer

The relief manager uses the regular manager's login, so nobody can say who changed a ledger. Scanned driver's licenses and screening reports pile up in a Downloads folder. A scammer posing as a buyer emails a doctored bank letter, or a fake title company sends new wiring instructions for a home sale. Meanwhile the gate controller and camera recorder sit on the same flat network as the office PC, still using the installer's default password.

  • One login shared by every manager on rotation
  • Wire instructions changed by a spoofed title email
  • Gate and camera gear on the office network

03 · What we change

Named logins, protected home files, a split network

Each manager and relief manager gets their own login with MFA on the rent platform and email. Office PCs are enrolled in device management with endpoint protection, encryption and automatic updates. Home sale, title and lease scans move into a structured, backed-up cloud folder with access limited by role. Gate controllers, cameras and laundry or utility devices go on their own network segment. Any change to a payee's bank details requires a callback to a known number.

  • Individual MFA logins for every manager
  • Home and title records backed up off site
  • Gate, camera and meter gear on its own segment

04 · The after

A community that runs without heroics

A manager can call in sick and the relief person signs in under their own name, with the right access and nothing extra. A dead office PC becomes a swap and a sign-in, not a lost rent ledger. Title and sale records can be found when a buyer, lender or regulator asks. And when you buy another community, folding its office onto the same standard takes days of planning instead of months of cleanup.

  • Relief coverage without password sharing
  • Records produced quickly for buyers and lenders
  • New acquisitions joined to one standard

Systems we keep running

  • Rent Manager
  • Yardi Breeze
  • AppFolio Property Manager
  • Buildium
  • Zego
  • Microsoft 365

Rules we help you meet

  • Fair Credit Reporting Act (FCRA)
  • FTC Disposal Rule (16 CFR Part 682)
  • FTC Safeguards Rule (16 CFR 314)
  • PCI DSS 4.0

What We Offer

Comprehensive solutions tailored for Houston-area businesses

Rent Platform Access Control

We manage users, roles and MFA on Rent Manager, Yardi, AppFolio or Buildium so managers, relief staff and regional supervisors each sign in as themselves. Ledger edits, write-offs and payee changes are limited to the people who should make them, and access comes off the same day someone leaves.

Home Sale and Title Record Protection

Community-owned home sales create contracts, title documents, bills of sale and sometimes lending files. We set up a structured cloud library with role-based access, versioning and off-site backup, so a stolen laptop or a ransomware hit doesn't erase the paperwork you need to prove ownership.

Submeter and Utility Billing Support

Water, sewer and electric submeter data feeds resident statements every month. We keep meter reading tools, export files and billing service connections working, and we make sure the PC or tablet that holds the readings is backed up and patched, so a dead device doesn't mean estimated bills.

Rural Office Connectivity

Many communities sit where internet options are thin. We set up a business-grade firewall with cellular failover so the office can still take payments and reach the rent platform when the main line drops, and we monitor the connection so you hear about an outage before residents do.

Gate, Camera and Amenity Segmentation

Gate entry systems, camera recorders, clubhouse Wi-Fi and laundry payment devices each get their own network zone. We change default passwords, restrict remote access to named vendor accounts and keep these devices away from the PC that holds resident applications and payment records. Each device gets an owner and a patch schedule.

Payment and Payee Fraud Controls

Mailbox protection, lookalike domain alerts and a written callback rule cover title company wires, contractor invoices and home buyer refunds. We also tighten how money orders and card payments are recorded so cash handling disputes can be traced to a named person and time. Refund requests get the same verification step.

Why Choose LayerLogix?

Serving businesses throughout the Greater Houston area including Houston, Dallas, Austin, San Antonio, Atlanta, Nationwide.

Coverage Without Shared Passwords

Relief managers and regional staff step in under their own names. You always know who posted a payment or edited a resident record, and a departure is cleaned up in one pass instead of a scramble to change every shared password.

Home Sale Files You Can Produce

Contracts, title documents and lending paperwork stay organized and backed up. When a buyer, a lender or a state housing agency asks for a document years later, you can find it without digging through a manager's old laptop.

Fewer Office Outages

Monitored connections with cellular backup and managed PCs mean the office keeps collecting rent, posting meter reads and answering residents, even when the local provider has a bad week or a storm takes down the line.

Cleaner Due Diligence

When you sell, refinance or buy a community, you can show a consistent IT and data handling setup across the whole portfolio. That shortens the list of follow-up questions from lenders, buyers and insurers during diligence.

Our Process

1
We visit or remotely survey each community office, listing PCs, internet lines, gate and camera systems, and who signs in to what.
2
We review your rent platform users and roles, then replace shared logins with named accounts and MFA for every manager and relief manager.
3
Office PCs are enrolled in device management with endpoint protection, encryption, patching and a standard set of apps.
4
Home sale, title and lease files are moved into a structured, backed-up library with access limited by role.
5
Gate, camera, laundry and utility devices are moved onto their own network segment with vendor access restricted to named accounts.
6
We document the setup community by community and run quarterly access reviews, so new acquisitions join the same standard.

Frequently Asked Questions

Does the FTC Safeguards Rule apply to our community?▼
It can. If your company sells community-owned homes and arranges or extends financing to buyers, such as in-house notes or lease-to-own agreements, the FTC may treat that part of the business as a financial institution under the Safeguards Rule. That brings duties like a written security program, a designated coordinator, risk assessments, MFA and encryption. Pure lot rental is generally a different situation. We're not lawyers, so we recommend confirming your status with counsel. If the rule applies, we can build and run the technical side of the program for you.
Our relief manager uses the regular manager's login. Is that really a problem?▼
Yes, for a few reasons. You lose the ability to tell who posted a payment, waived a late fee or edited a resident's file, which matters in cash disputes and fair housing complaints. A shared password also tends to get written down or texted around, and it rarely changes when someone leaves. Most rent platforms let you add users with limited roles at little or no cost. We set up named accounts with MFA, give relief staff only the screens they need and make removal part of your offboarding checklist.
How should we store home titles and sale contracts?▼
Keep originals of anything legally required in a locked, fire-resistant location, and keep the digital copies in one structured, backed-up library instead of on a manager's desktop. We organize folders by community and home, restrict access by role, turn on version history so an accidental overwrite can be undone, and back everything up to a separate location that ransomware can't reach. That way a dead PC or a departing manager doesn't take the only copy of a title with them.
Our office internet goes down a lot. What can you do?▼
We usually start with a business-grade firewall that supports two connections, then add a cellular backup line so the office can still reach the rent platform, take card payments and send email when the main provider fails. We monitor both connections and alert you when the office is running on backup. If your community has fixed wireless or satellite as the main option, we size the setup around that and keep heavy traffic like camera uploads from crowding out the office.
Can you secure our gate and camera systems?▼
We can secure the network around them. We put gate controllers, camera recorders and amenity devices on their own network segment, change default passwords, turn off unnecessary internet exposure and give the installer a named remote access account instead of an always-open connection. Changes inside the gate software or camera firmware we coordinate with the vendor who installed them. The goal is that a compromised camera can't be used to reach the PC with resident applications on it.
We're buying another community. What should IT look at first?▼
Before closing, find out which rent platform the community uses, how resident data will be exported, who holds admin passwords for email, gate and camera systems, and whether there's any backup at all. On day one, change those admin passwords, remove the seller's staff from systems they no longer need and image or retire the old office PC. We then move the community onto your standard setup: named logins, managed devices, segmented gate gear and backed-up records.
Do you provide Manufactured Housing Communities IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers manufactured housing communities IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Manufactured Housing Communities IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.

Ready to Get Started?

Contact LayerLogix today for a free consultation. We serve businesses throughout Houston, Dallas, Austin, and the surrounding Greater Houston area.

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