Does HIPAA apply to a med spa?▼
It depends on how your business operates. HIPAA applies to covered entities, and a practice generally becomes one by conducting certain electronic transactions, like billing health insurance. Many cash-pay med spas aren't covered entities, while some that operate under a medical practice or bill insurance for certain services are. State privacy and medical practice laws may apply either way. That's a determination for your counsel. Regardless of the answer, treatment notes, photos and card data deserve strong protection, and the controls we put in place make sense whether or not HIPAA technically applies.
Our Instagram got hacked. Can you get it back?▼
We can help, but recovery runs through the platform, so speed and preparation matter. We'll work through Meta's recovery process with you, secure the email account tied to the profile, and remove unknown devices and connected apps once you're back in. The bigger value is prevention: moving accounts under business-owned email, turning on MFA, storing recovery codes where the business can reach them, and teaching staff to recognize the fake brand-deal and copyright messages behind most takeovers.
Do you support Zenoti, Boulevard or other booking platforms?▼
We support the accounts, devices and network around them. The platform's support team handles product features and billing logic. We set up named logins and permission roles, enforce MFA where available, review who can export client data or issue refunds, and make sure tablets and front-desk computers stay secure and working. When something breaks, we figure out whether it's the device, the network or the platform, and open a clear ticket with the vendor if it's theirs.
Are our card readers safe on our Wi-Fi?▼
Not if they share a network with guests and staff phones. Payment terminals should sit on their own network segment with nothing else on it, ideally wired, and with firmware kept current through your processor. We set that up and document it so your PCI self-assessment matches reality. If your processor supplies the terminals, we coordinate with them on firmware and configuration. Separating payment devices is one of the cheapest, most effective security changes a small storefront business can make.
Our lasers and devices connect to the internet. Do you manage them?▼
We manage the network they connect to, not the devices themselves. Some aesthetic devices report usage or receive updates from the manufacturer over the internet. We put them on a separate network segment, limit what they can reach, and keep them away from payment systems and the front desk. For software, firmware or calibration inside the device, we coordinate with the manufacturer or your service rep, since changes there can affect warranties and safety settings.
We're opening a second location. When should we bring you in?▼
Before you sign the lease, if possible. Internet options at the address, the floor plan for Wi-Fi, where the front desk and payment devices will sit, and phone routing are all easier to plan early. We'll build the new studio from your existing standard, set up accounts and permissions for new staff, and add the location to monitoring from day one. If your first location was set up informally, it's also a good moment to bring both up to the same standard.
Do you provide Med Spas & Aesthetics IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers med spas & aesthetics IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Med Spas & Aesthetics IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.