How do we show surveillance video hasn't been altered?▼
By capturing proof at the start and protecting the original. We set up storage that computes a cryptographic hash when a file is uploaded, keeps the original read-only and logs who accessed or downloaded it. Clipping and editing happen on working copies. If anyone questions the video later, you can show the original's hash matches the file you delivered. How you testify about chain of custody is for you and your client's attorney; we give you the technical record to support it.
Can our investigators share one login to a people-search platform?▼
You shouldn't, and most providers prohibit it. Platforms that provide data covered by the GLBA or the Driver's Privacy Protection Act require a permissible purpose for searches and expect each query to be traceable to an individual user. Shared logins make that impossible and risk your account. We help you set up named accounts, enforce MFA where available and remove access when investigators leave. Questions about permissible purpose belong with your compliance lead and counsel.
What should happen if a laptop is lost during surveillance?▼
The investigator reports it immediately using a simple procedure, and we lock and wipe it remotely. Because the drive is encrypted, the data on it can't be read without the login, and because files live in central storage, nothing is lost but the hardware. We also reset that investigator's passwords and check recent sign-ins. Whether any notification is needed depends on what was on the device and your obligations, which you and your counsel decide.
Our clients are law firms. What security will they expect?▼
Increasingly, a lot. Law firms have their own ethical duty to protect client information under rules like ABA Model Rule 1.6, and they pass expectations to their vendors through questionnaires and engagement terms. They commonly ask about MFA, encryption, access control, backups, incident response and employee training. We help you put those controls in place and document them, so you can answer accurately. We don't overstate anything on your behalf; the answers match what you actually run.
We worry subjects might try to hack us. Is that realistic?▼
It happens, especially in contentious domestic, fraud or corporate matters where a subject has money and motive. The usual approach is phishing an investigator, guessing weak passwords or impersonating a client to request information. MFA, phishing protection, verification of unusual requests and managed detection with 24/7 SOC monitoring make your firm a much harder target. We also recommend keeping investigator identities and case details off personal social media and public profiles.
Do you support digital forensics work?▼
We support the environment, not the examination. If your firm images phones or computers with tools like Magnet AXIOM or Cellebrite, the forensic workstations should be isolated, evidence storage restricted and logged and backups handled properly. We set that up and maintain it. Your examiners own the forensic methodology, tool validation and reports. Keeping those roles separate is cleaner for everyone if your work is ever challenged in court. Each side stays accountable.
Do you provide Private Investigators IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers private investigators IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Private Investigators IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.