Can you work with Bullhorn, Avionté or our current ATS?▼
Yes. We don't replace your ATS; we secure how people and integrations get into it. That means connecting it to single sign-on with MFA where the platform supports it, reviewing user roles so branch recruiters can't export the whole database, checking which third-party add-ons hold API credentials, and turning on audit logs for exports. If your ATS vendor manages part of the configuration, we coordinate with their support team so changes don't break integrations with payroll, VMS portals or background check providers.
How do we let recruiters open resumes without getting hacked?▼
You layer protection around the attachment instead of banning it. Email security sandboxes attachments and links before delivery and rescans links at click time. Office files open in protected view, macros from the internet stay blocked, and endpoint detection on each laptop watches for the behavior that follows a malicious file. Recruiters also get short, staffing-specific training on red flags such as password-protected archives and "view my resume" login pages. Each layer catches some of what the others miss.
What should our direct deposit change process look like?▼
Changes should only happen through a channel the worker set up at onboarding, such as the worker portal with MFA, or be confirmed by calling a phone number already on file. Never act on a bank change request sent by email or text, even from a familiar address. Changes made close to payroll cutoff, or from a new device, should get a second look. We help set up the alerts and logging, and your payroll and HR team owns the policy itself.
How long should we keep candidate and I-9 records?▼
That's a question for your employment counsel, because retention depends on federal rules for I-9 forms, state requirements and any client contract terms. What we do is make whatever schedule counsel sets actually work: we find the stray copies of onboarding documents in inboxes and shared folders, configure retention and deletion in your systems and make sure old records aren't quietly kept forever in a backup or an export someone made three years ago. Data you no longer hold can't be breached.
We have branches in several states. Can you support all of them?▼
Yes. Most branch support is remote: help desk, device management, patching, security monitoring and network management all run from our U.S.-based team. For hands-on work such as installing a firewall or replacing a kiosk, we handle it ourselves near our offices or send a vetted local technician directed by our engineer. Standardizing every branch on the same firewall, Wi-Fi setup and workstation build is what makes multi-state support manageable without surprises.
Do background check and FCRA rules affect how you set up our systems?▼
They affect how carefully background check results are stored and who can see them. Consumer reports obtained under the Fair Credit Reporting Act shouldn't be visible to every recruiter or sitting in email. We help restrict access to those results inside the ATS or the screening vendor's portal, log who views them and keep them out of general file shares. The FCRA's disclosure, authorization and adverse action requirements are legal processes your counsel and screening provider should own.
Do you provide Staffing Agencies IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers staffing agencies IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Staffing Agencies IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.