Do our cardlock sites fall under PCI DSS?▼
If they accept payment cards, including many fleet cards processed through the card networks, then yes, you'll have PCI DSS obligations, typically reported through a self-assessment questionnaire your acquirer or processor specifies. The exact questionnaire and scope depend on your setup, so your processor is the authority on which one applies. What we do is reduce how much of your network is in scope through segmentation, document the cardholder data environment and help you gather evidence. We don't sign the attestation for you, and we won't tell you you're done when you aren't.
Will you work on our dispensers or forecourt controllers?▼
No. Dispensers, forecourt controllers and payment terminals belong to the equipment vendors and service companies that install and maintain them, and changes inside that equipment should go through them. Our job is the network around it: firewalls, segmentation, remote-access control, monitoring and the connection back to your office. When a site upgrade needs network changes, we coordinate with the forecourt vendor so the work is scheduled once and nothing gets left half-configured.
Our tank monitoring vendor needs remote access. How do you handle that?▼
We give the vendor a controlled way in rather than a shared password or an open port. Usually that means named accounts with MFA through a remote-access gateway, limited to the specific devices they support, with sessions logged. If their platform is cloud-based and the gauges dial out, we confirm the gauges are on their own segment and can't reach payment or office systems. You keep the vendor relationship; we make sure their access doesn't become someone else's access.
How do you prevent fake supplier payment requests?▼
Start with the mailbox: MFA on every account, filtering that catches lookalike domains and spoofed senders, and alerts when someone creates a forwarding or hiding rule, which is a common sign of a compromised inbox. Then add a process control: any change to supplier banking details gets verified by calling a known contact at a number already on file, not one supplied in the email. We help you write that rule and train the people who pay suppliers. It's simple, and it stops a lot of fraud.
Can you support our driver tablets and ELDs?▼
We manage the tablets and phones drivers use for delivery tickets and electronic logs, including enrollment, app deployment, security settings and remote wipe. The ELD hardware and its compliance with FMCSA requirements belong to your ELD provider, and we don't modify that. Where your telematics or ELD platform supports single sign-on, we connect it to your identity system so adding and removing drivers happens in one place. When a tablet breaks on a route, we can have a configured spare ready.
We have bulk plants and cardlocks in several states. Can you cover them all?▼
Yes. Site monitoring, firewall management, device management, security and help desk are handled remotely by our U.S.-based engineers. When a site needs hands-on work, like installing a firewall or tracing a failed cable, we send our own technician if it's near one of our offices or direct a vetted local technician while our engineer guides the work. Because we standardize the site build, a cardlock in one state is configured the same as one three states away.
Do you provide Fuel Distributors & Jobbers IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers fuel distributors & jobbers IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Fuel Distributors & Jobbers IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.