Is it a problem that our ID scanner saves customer information?▼
It can be. Some states limit what retailers may store from a scanned driver's license, how long they can keep it and whether it can be used for marketing. Even where storage is allowed, a device full of names, birth dates and license numbers is something you need to protect. We find out exactly what your scanner and POS integration keep, where that data goes and who can access it, then help you set retention to match your policy. Your counsel or state alcohol regulator can confirm the specific legal limits.
Someone took over our delivery app account. How did it happen?▼
Most often through a phishing text or email that looks like it came from the delivery platform, asking a clerk or manager to verify the account. Once the attacker has the password, and there's no MFA, they change the payout bank account and wait. We move those logins into a password vault, turn on MFA tied to a manager's phone, restrict who can edit payout details and set alerts for any change. We also train staff to log in only through the app, never through a link.
How should we handle limited-release and allocated bottles?▼
Treat allocation as a process with a record, not a list in someone's head. Track allocated stock as its own inventory category in the POS, limit who can sell or hold it and log every sale. If you run a lottery or raffle online, use a known platform, secure it with MFA and post on your own website how customers can confirm it's real, because fake raffle pages using a store's name are a common way to steal card numbers from collectors.
Should our cameras be on the same network as the registers?▼
No. Cameras are often running older firmware with weak default settings and remote access apps, and if one is compromised it shouldn't give an attacker a path to the systems that process cards. We put cameras on their own network zone, change default passwords, set up secure remote viewing and make sure the recorder keeps footage long enough for your investigations. Keeping cameras out of the payment zone also helps narrow your PCI scope.
What PCI DSS work does a liquor store actually need?▼
Most stores complete a self-assessment questionnaire each year. Which one depends on how your terminals connect and whether they use point-to-point encryption. The practical work is consistent: keep payment devices on their own segment, use unique logins, patch the POS, inspect terminals for tampering, never write down card numbers and control remote access by your POS vendor. We help you pick the right questionnaire, fix the gaps and keep the evidence your processor may ask for.
Can you set up IT for a new store we're opening?▼
Yes. We plan the internet circuits and cellular backup, network zones, POS and terminal placement, cameras, ID scanners and back-office PC before you open, and coordinate with your POS reseller and alarm or camera installer. On opening day the store runs on the same standard as your existing locations, with named logins, a managed firewall and backups already in place, instead of a pile of consumer routers to fix later.
Do you provide Liquor & Beverage Retailers IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers liquor & beverage retailers IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Liquor & Beverage Retailers IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.