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LayerLogix Academy · Track 6 of 6

Choosing & managing IT

Whether you're hiring your first IT provider, replacing one or managing an in-house team, these lessons cover what to ask for, what to measure and what you should own.

Lessons
83
Start here
3
Updated
Weekly
Start with lesson 1 All six tracks

Mission brief

Most frustration with IT providers comes down to things nobody wrote down: what's included, how fast someone responds, who holds the admin passwords, and what happens to your documentation if you leave. Those questions are easy to ask before you sign and painful to sort out afterwards.

This track covers how to budget for IT, compare proposals on the same scope, read an MSP contract, choose between fully managed and co-managed support, and switch providers without a gap in coverage. It's written to be useful whether or not you ever call us.

What you'll be able to do

  • Set an IT budget that fits your size and your risk
  • Compare MSP proposals on scope and response times, not headline rates
  • Read the parts of an IT contract that matter at renewal and at exit
  • Decide whether fully managed or co-managed IT fits your team
  • Switch providers on a 30/60/90-day plan and keep ownership of your accounts

Launch sequence

Start here

  1. Lesson 1

    IT Budget Percentage of Revenue: A Texas Guide

    Stop guessing at IT spend. Here's a practical method Texas business owners can use to set an IT budget as a percentage of revenue and defend it.

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  2. Lesson 2

    How to Read an MSP Contract Before You Sign It

    A Texas owner's guide to the MSP contract clauses that look harmless at signing and cost real money 18 months later.

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  3. Lesson 3

    A Real 30/60/90-Day Plan for Switching IT Providers

    Switching managed IT providers? Once the contract's signed, here's the owner's 30/60/90-day plan for the first three months: regain access, clear the…

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Flight log

More lessons in this track

Newest first.

Older lessons are in the LayerLogix blog.

Mission support

When you'd rather hand it off

Everything in this track is something you can do yourself. If you'd rather have it done for you, or checked, these are the services that cover it.

Managed IT servicesCo-managed ITvCIO and IT strategyHow to choose an MSPSwitching IT providersManaged IT pricing guide
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