Will you touch our turbine controllers or SCADA system?▼
No. Turbine controllers, the wind farm SCADA system and substation protection equipment belong to your OEM, SCADA integrator and controls engineers, and changes there carry warranty and safety implications. We secure the corporate network, the remote access gateway, the laptops and accounts people use to connect, and the IT side of the boundary firewall. When something on the control side needs to change, such as a firewall rule that affects SCADA traffic, we coordinate with the owner of that system and document the change together.
How do you handle OEM remote access into the site?▼
Most turbine OEMs maintain remote service centers that need regular access for diagnostics and fault resets. Rather than leaving a permanent VPN tunnel open, we route their access through a managed gateway. Each OEM engineer gets a named account or the OEM's access is tied to an approval step, sessions are logged and can be recorded, and access can be limited to specific hours or systems. If your service agreement requires an always-on connection, we work with the OEM to keep it narrowly scoped and monitored rather than wide open.
Why do technicians need two laptops?▼
A laptop that checks email, browses the web and then plugs into a turbine controller carries whatever it picked up straight into your control network. Splitting roles fixes that. The service laptop is locked down to the diagnostic tools the OEM specifies, never browses or reads email, and receives updates in a controlled way. The everyday laptop handles work orders, Teams, timesheets and everything else. It's a small cost compared with the risk, and it's a practice many OEMs and controls engineers already recommend.
Does NERC CIP apply to our wind farm?▼
That depends on your registrations and the size of your facilities, and it's a question for your compliance team or counsel. Where your assets are NERC-registered, CIP standards set expectations for electronic access, logging, change management and personnel access. We support the IT side of that work: access records, gateway logs, patch documentation and boundary diagrams. For projects outside NERC's scope, the same practices still make sense, because buyers, lenders and insurers increasingly ask about them during diligence and renewals.
How do you protect landowner and lease information?▼
Lease files often include names, addresses, tax IDs, bank details for royalty payments and sensitive negotiation notes. We move them out of scattered shared drives and inboxes into a permissioned library where only the land team and finance have access, with versioning and an audit trail. External sharing is restricted, backups are immutable, and we set up a verification step so any request to change where royalties are paid gets confirmed by phone with the landowner using a number already on file.
Can you support farms in several states?▼
Yes. Most of the work, including network monitoring, gateway management, account administration, help desk and security monitoring, is done remotely by U.S.-based engineers, so a project's location doesn't limit what we can do. For hands-on tasks at a site, such as replacing a firewall or running new cabling in the O&M building, we either handle it locally near our offices or send a vetted local technician who works under our engineer's direction. Business-hours support comes with after-hours emergency response for active security incidents.
Do you provide Wind Energy Companies IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers wind energy companies IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Wind Energy Companies IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.