What is double brokering, and how does IT help stop it?▼
Double brokering happens when a party that accepted a load re-brokers it to another carrier without authorization, often using a stolen or impersonated carrier identity. The real hauler may never get paid, and the shipper may pursue the carrier whose name was used. Much of it starts with compromised load board or email accounts, or lookalike domains. We reduce your exposure with MFA on those accounts, domain spoofing protection, lookalike alerts and monitoring for changes to your registration contact details.
Does the FMCSA ELD rule create IT obligations for us?▼
The ELD rule requires covered drivers to record hours of service on a registered ELD and sets requirements for data transfer to enforcement, malfunction handling and supporting documents. Your ELD provider handles device registration and the technical specification. Your part is running it properly: correct driver accounts, admin roles that match job duties, retention of records and supporting documents, and access controls on who can edit logs. We help secure the accounts and records around the ELD; your safety director owns compliance decisions.
Someone changed our contact information with FMCSA. What should we do?▼
Treat it as an identity theft attempt. Contact FMCSA through its official channels right away to report the unauthorized change and restore your details, and notify the brokers and load boards you work with. Change passwords and enable MFA on your FMCSA portal account, email and load boards, and check your email for forwarding rules or unknown sign-ins. We help with the technical investigation and hardening. Questions about liability for loads booked under your name belong with your counsel and insurer.
Can you support our TMS and telematics platforms?▼
Yes, around the applications. We manage the server or cloud connection for your TMS, workstations, user accounts, network and backups, and coordinate with the vendor for issues inside the software. For telematics and ELD platforms, which are cloud services, we focus on admin roles, MFA, driver accounts, integrations with the TMS and the devices in the cab. When an integration breaks between TMS and telematics, we work it with both vendors so dispatch isn’t stuck relaying messages.
How do we protect driver files and Clearinghouse results?▼
Driver qualification files, MVRs, DOT medical cards and Clearinghouse query results should live in a records system or encrypted repository with role-based access, not in shared drives or email attachments. We help you consolidate them, limit access to safety and HR staff who need it, enable MFA, log downloads and set retention that matches what your safety director says the regulations require. When a driver leaves, their file stays protected for the retention period without being widely accessible.
We also run a brokerage. Does that change anything?▼
It adds another side to the fraud problem. As a broker, you’re also vetting carriers, and fraudsters will try to pose as legitimate carriers to win your loads. We help secure your brokerage accounts the same way, support your carrier onboarding and monitoring tools with proper access controls, and make sure carrier packets, proof of insurance and payment details are stored securely. Verification decisions about which carriers to use remain with your team, backed by better tools and cleaner data.
Do you provide Trucking Companies IT Services in Houston and nearby areas?▼
Yes. LayerLogix is based in the Greater Houston area and delivers trucking companies IT services to businesses across Houston and the surrounding communities, including The Woodlands, Spring, Katy, Sugar Land, Conroe, Cypress, and Pearland. For most Houston-area clients we can be on-site the same day when something needs hands-on attention, and our help desk is available during business hours, with after-hours emergency support. Call 713-571-2390 to check coverage for your specific address.
What does Trucking Companies IT Services cost for a Houston business?▼
Pricing depends on your size and what you need, so we do not publish a one-size-fits-all number — but Houston businesses generally pay a flat, predictable monthly fee rather than surprise hourly bills. We start with a free, no-obligation assessment of your current setup, then give you a clear quote in plain English with no hidden costs. That way you know exactly what you are getting and what it costs before you commit.